Staff were amazing. Nametso and Babedi at the front desk and Stephans in the restaurant. The slim lady who made eggs at breakfast was pleasant too. Rooms were clean. Location was secure. There was a general warm culture in the hotel overall. I highly recommend.
Raregem
tháng 11 năm 2024
Thankfully, the hotel accepts all credit cards, compared to most in Gaborone, who prefer cash. Reception desk is 24 hours, so whatever you need, they always do their utmost to help. Shuttle service is available from the airport to the hotel. Staff are excellent, Stephen / Stefan you,re a credit to your job. But honestly everyone was brilliant, nothing was too much to ask. Rooms were beautiful, always clean and plenty of towels and toiletries. Absolutely great views over the capital. Room service is available and speedy. Different types of rooms to suit all needs ie families, couples, singles. There are also self catering apartments if inclined. Iron / ironing board and laundry cleaning is available at a touch of a button. Free parking. Free wifi. Free gym facilities, swimming pool and pool bar on third floor with great views over the city. As a single traveller, its very safe and inclusive. A variety of restaurants to tease the taste buds. A great selection of wines. The management team was frequently present and readily available, providing reassurance to clients and customers.
Cynthia
tháng 10 năm 2024
I recently had the pleasure of staying at the Protea Hotel by Marriott Gaborone Masa Square, and I must say that it was an exceptional experience from start to finish. Located in the heart of Gaborone, the hotel offers easy access to the city's main attractions, making it an ideal choice for both business and leisure travelers. Accommodation: The rooms at Protea Hotel by Marriott Masa Square are modern, spacious, and tastefully decorated. I was impressed by the attention to detail and the luxurious amenities provided, including a comfortable bed, flat-screen TV, and complimentary Wi-Fi. The bathroom was also well-appointed, with a separate shower and bathtub. Dining: The hotel's restaurant serves a delicious breakfast buffet, with a wide range of options to suit all tastes. I was particularly impressed by the quality of the food and the friendly service from the staff. The hotel also has a bar and lounge area, which is perfect for relaxing with a drink or catching up on work. Amenities: The hotel offers a range of amenities, including a fitness center, outdoor pool, and conference facilities. The fitness center is well-equipped, and the outdoor pool is a great place to relax and soak up the sun. Service: The staff at Protea Hotel by Marriott Masa Square were friendly, welcoming, and always willing to help. From the front desk to the housekeeping team, everyone was professional and courteous, making my stay truly enjoyable. Location: The hotel is located in the Masa Square complex, which offers a range of shops, restaurants, and entertainment options. The hotel is also within walking distance of the city center, making it easy to explore Gaborone's main attractions. Overall: Overall, I would highly recommend Protea Hotel by Marriott Gaborone Masa Square to anyone looking for a luxurious and convenient stay in Gaborone.
Likhwa
tháng 1 năm 2025
Very nice hotel. Staff were amazing; so friendly and helpful. The room was large and comfortable. Wifi was good for messaging and searching, but sometimes dropped out with intensive use (e.g. streaming video). The water pressure in the shower was great, but the shower leaked under the door a bit and soaked the towels (not a problem for me as a guest but I felt bad for hospitality). Excellent location in the centre of the CBD and felt very safe to walk outside, e.g. to a supermarket close by. Decent facilities as well like a small gym and small pool. Again, A* customer service from all involved.
Robert
tháng 10 năm 2024
The room and comfort. Breakfast menu was great. Staff friendliness made it easier.
Nathi
tháng 12 năm 2023
The location of the hotel is great and central to everything I needed, the room I stayed in was lovely. I staff were friendly and helpful as always and the breakfast was delicious. All of these are reasons I booked this hotel again for this trip, as I had stayed there during my first visit to Gaborone last year.
Scott
tháng 5 năm 2024
Kristo
tháng 11 năm 2023
The friendly staff member call Lebogo or Tebogo, she assisted a lot in my checkin
Obediah
tháng 10 năm 2024
Everything.
Cynthia
tháng 10 năm 2024
The breakfast was decent and the place was clean and comfortable . The reception attended to my request quickly which was very helpful.
Zibusiso
tháng 3 năm 2025